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Data Analyst and Membership Manager
Institute of Contemporary Arts
For 75 years, the ICA has used its buildings and platform to celebrate the arts, influence culture, and bring people together to share radically progressive ideas. As we face some of the most complex ecological, economic and social-justice challenges ever seen, both nationally and globally, the ICA’s critical approach is needed more than ever. Over seven decades, the ICA has staged numerous ground-breaking exhibitions, legendary concerts, and its cinema continues to be a major voice in independent film. Today, our programme – across exhibitions, performance, cinema and film, theatre, music, architecture, design – is dedicated to issues of racial justice, social justice, and the championing of voices at the forefront of progressive culture. 

As Data Analyst and Membership Manager, you will be an ambassador for the ICA, leading on the successful management, communications and growth of the ICA Membership schemes. You’ll be the first point of contact for all member enquiries, responding to members to make sure they have all the support they need. You’ll have a passion for data, and a deep understanding of how to analyse data to drive engagement. You’ll be enthusiastic about the impact of effective reporting, and will work closely with our Communications, Finance and Box Office Teams to optimise how we use our CRM tools, and report on performance over time.

Contract: Permanent / Full-time

Salary: £29,000 – £31,000 

Closing date: Wednesday 8 December 2021, 11:59pm

Interview dates: Wednesday 15 – Thursday 16 December 2021

Job Description and Person Specification

To apply, please send your CV and a brief covering letter (no more than 3 paragraphs) to jobs@ica.art, also stating your salary expectation.

The Institute of Contemporary Arts is committed to upholding the Equality Act 2010 and encouraging equality and diversity within our workforce and all opportunities provided by the ICA. 

We encourage applications from all backgrounds, communities, and industries, and we are committed to having a team that is made up of diverse skills, experiences and abilities. Whilst some of our offices have barriers to access, we are taking steps to resolve these, and in the meantime continue to encourage interest from applicants who require reasonable adjustments within the workplace.

Equal Opportunities

Please also submit an equal opportunities form along with your application. The data you submit will help us enhance the diversity of our workforce. Submitting this form is voluntary and does not affect your application for the role. Applications are shortlisted anonymously and your equal opportunities data will only be used to help ensure our shortlist is diverse representation of the best applications received. After the shortlisting, your equal opportunities form is separated from the rest of the documents you submit and the data is retained without any personally identifying information. Your equal opportunities form is subsequently deleted.

The Institute of Contemporary Arts is committed to up-holding the Equality Act 2010 and encouraging equality and diversity within our workforce and all opportunities provided by the ICA.

We encourage applications from all backgrounds, communities and industries, and we are committed to having a team that is made up of diverse skills, experiences and abilities. Whilst some of our offices have barriers to access, we are taking steps to resolve these, and in the meantime continue to encourage interest from applicants who require reasonable adjustments within the workplace.