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Covid-19 safety
Institute of Contemporary Arts
Key safety information

We have worked hard to ensure that the ICA is a Covid-safe venue, and have followed all the safety and hygiene measures set out in the latest government directives to make our building as safe as possible. It should go without saying that to everyone here at the ICA, the health and safety of our visitors and staff are of paramount importance. 

We’ve put together a brief guide to the changes we’ve made in response to Covid-19 – along with the advice and regulations you should follow when you visit. In particular, please note that if you are able to do so, you must wear a face covering at all times within the building. 

Thank you for your patience and support during this challenging year. We can’t wait to see you again.

Throughout the building

Contactless hand sanitiser units and bottled hand sanitiser are available throughout the ICA – please use them regularly.

We’ve applied long-lasting anti-viral lacquer to all handles and other touch points, and will be cleaning and disinfecting surfaces regularly throughout each day. 

We’ve installed directional signage and floor markers to manage visitor flow and ensure socially distanced queues – please follow all signage within the building.

We’ve installed safety screens on all cashier and information desks.

Cinema 1, Cinema 2 and Theatre

We’ve reduced the capacities in our cinema and theatre spaces, and both groups and individuals will be seated safe distances apart from one another. Please remain in the seat you have been directed to by our usher during each screening and performance.

We’ll disinfect our cinemas in between every screening and performance, and have allowed extra time between screenings to do so.

Exhibition spaces

We’ll stagger entry into and through our exhibition spaces to ensure safe distancing between visitors. Please follow the our staff’s guidance and directional signs throughout the exhibition spaces.

Box office

All our programme is ticketed – paid or free – including exhibitions, with the lead party members’ details being recorded for NHS Test and Trace.

We recommend booking tickets online in advance of entering the building to minimise box office interactions. 

ICA Bookstore

Capacity in the Bookstore (and foyer / box office  area) will be limited to 34 people or groups at any one time. Please be patient if you have to wait outside for other visitors to finish browsing.

Please use the disposable gloves provided if you want to handle any books or other products.

Café-bar and restaurant

We have spread the tables further apart to ensure each party is at least 1m apart. Please take care to observe social-distancing guidelines.

Patrons will be asked to provide your details for NHS Track and Trace. 


We will be cleaning the toilets regularly throughout each day.

We’ve replaced our traditional toilet soap dispensers with contactless electric versions.

How you can help

Please do everything you can to keep everyone safe: 

Book in advance online to reduce the need for in-person contact with our staff.

Give us your contact details so we can meet the requirements of NHS Test and Trace – you will be required to do this when booking.

Wear a face covering at all times when inside the building, including when seated in our cinema, unless you are eating, drinking or exempt for medical reasons.

Follow our directional signage throughout the building.

Listen to our staff’s guidance as you enter our spaces. We are here to help you enjoy your visit. 

Keep a safe distance from staff and visitors who are not members of your household or social bubble.

Use the hand sanitisers – and wash your hands when you can. 

From Saturday 17 October onwards: Only visit the ICA with other members of your household or support bubble, in a group of no more than six.

If you require any further information or have any questions, please email us on